Booking Terms and Condition

1. After the flight has landed we allow 45 minutes (unless you choose your own arrival time on the booking i.e. send after 90 mins etc..) for passenger to arrive at Airport Information Desk, if this is exceeded then an extra amount for the additional waiting time will be charged on top of the original charge for the journey. The charge for the waiting time will be decided by Wembleytaxe.com depending on the type of the vehicle being used for the particular journey.
2. Fixed price rides must not deviate from the drivers chosen route any deviation will result in the journey reverting to a fare decided by Wembleytaxe.com. Wembleytaxe.com will decide charge according to the additional mileage and delay caused either by passenger or by the prevailing traffic conditions.
3. Normal luggage assumes that 1 Medium Size suitcase and 1 piece of hand luggage 56cm(H)*45cm(W)*25cm(D) (approximately 22 inches x 17.5 inches x 9.85 inches). per person, any luggage that the PHV cannot accommodate is the responsibility of the passenger.
4. Wembleytaxe.com will prosecute any person who causes damage to any PHV booked through us.
5. The driver has the right to refuse any passenger that he feels may be a threat to him/herself or vehicle.
6. The material contained in this web site is provided for general information only and does not constitute acceptance of any bookings that may be made. We accept no responsibility for loss which may arise from reliance on information contained in this site or from any PHV bookings made on this site.
7. It is your responsibility to inform Wembleytaxe.com if could not locate the driver or change of journey/plan or if you missed the flight/ferry/cruise connections [inform us the new flight/ferry/cruise details we will change the journey date/time without charge] then we will charge you for that journey.
8. It is important to keep our office phone number while you are travelling. We are advising you to keep a printed copy of the confirmation email.
9. Journeys booked from Airports, Train Stations, and Seaports the onus is on the passenger to locate the PHV and not the PHV driver to locate the passenger, on booking any such journey we will give a definite pick-up point that the passenger must locate, any failure on the passengers part to locate the PHV will result in a charge to the customer’s credit/debit card. The amount to be charged in such situation will be decided by Wembleytaxe.com depending on the pick up distance/place/parking or other charges subject to a minimum of £10.00.
10. Any fouling of the PHV by any passenger will result in a charge of a minimum of £10.00 dependant upon the severity of the fouling.
11. Wembleytaxe.com cannot be held responsible for any loss financial, professional, missed connection times, flights, trains, due to the PHV not arriving at the pick-up address at the booked time due to adverse weather, traffic conditions, or road traffic accidents or road closures or being given the wrong booking information by the customer or customer booked it online and got the booking reference but customer did not get any confirmation from Wembleytaxe.com [Customer must receive confirmation before the journey ]
12. We will always notify you by email if any changes are made to our website.

Website Terms and Condition

By using this web site or by proceeding the Wembleytaxe booking wizard, you agree that you will not:

1. Commit or encourage a criminal offence;
2. Send proactively, receive, upload, download, use or reuse any information or material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of confidence, copyright, privacy or any other rights;
3. Do anything which is contrary to the acceptable use policies of any connected networks and Internet standards;
4. Insert or knowingly or recklessly transmit or distribute a virus;
5. Seek unauthorized entry into back office;
6. Hack into any aspect of the Service;
7. Corrupt data;
8. Circumvent, or attempt to seek to circumvent, any of the security safeguards of the 121 transport Ltd;
9. Use the Service to cause annoyance, inconvenience or needless anxiety to Users or front-end viewers or others;
10. Send or provide any unsolicited advertising or other promotional material, commonly referred to as "Spam" by email or by any other electronic means; or
11. Send email or any other type of electronic message with the intention or result of affecting the performance or functionality of any computer facilities;
12. Hold the 121 transport Ltd., liable in relation to the accuracy, reliability, availability and performance of resources accessed through the Internet which, you acknowledge, are beyond their control and are not in any way warranted or supported by the 121 transport Ltd;
13. Use the service other than for your personal use, and you acknowledge that the 121 transport Ltd., shall not in any way whatsoever be liable to you or to any third party for any business losses (including without limitation any loss of profits, business or anticipated savings or for any destruction of data) suffered in any way whatsoever by you or any third party;
14. Use the Service in a way that does not comply with the terms of any legislation or any license applicable to you or that is in any way unlawful;